Terms and Conditionss
To enjoy a safe and fair game please follow the rules below:
Although all puzzles are safe you will be entering the game at your own risk. The puzzles are challenging and require participation and cooperation of the team members.
We don’t recommend infants and toddlers in the room from safety reasons. We think children 13 years old and older can fully enjoy and participate in the game but younger children do really enjoy playing the game as a part of family group. Children under 16 have to have an adult supervision with them. (Please contact us if you are not sure if the game is suitable for your children and we will advise on that.)
We kindly ask you and your team to be on time – 10 minutes before your booking starts. In the case you are more than 15 minutes late, the countdown for the game will start.
For cancelation or rebooking please contact us ASAP to avoid any penalties! If at least 24h notice is given no extra will be charged or a refund can be given. In case of cancelation or rebooking with less than 24h notice a refund is not possible.
Persons under the influence of drugs or alcohol are not eligible to participate in the game. Drugs and alcohol are strictly prohibited in the escape room. Do not enter the game area with dangerous weapons or any other items which can be harmful!
Smoking is prohibited on the Locked In Christchurch premises!
Taking pictures, video and audio recording during the game is not allowed!
Please don’t bring any food and snacks into the escape room!
If you have any medical issues that could affect your game please let the game master know prior to entering the room.
If it happens that you accidently break something during the game please let the game master know asap. You are responsible for any serious damage and you will be expected to pay the cost of the damaged item or repair.
At Locked In we create a respectable environment. We do not tolerate any kind of abuse including verbal or any inappropriate behaviour.
Each player is required to comply with safety instructions and rules of the game. Persons not complying with the instructions in this section will be removed from the Locked In Premises.
We hope you will enjoy the escape room adventure and you will have a great time escaping our room at Locked In Christchurch!